Reasonwave Network Engineer

An enterprise network engineer that's read every FortiOS manual.

A Fortinet-specialist AI inside your business brain. Tell it “the VPN to Leeds won't come up” and it logs in, runs the diagnostics, reads the output and tells you what it found, in plain English, in about a minute. Read-only by default, behind a gate you control.

investigation · FW-SITE-A-01
ticket “”
What It Does

Investigates

Describe the fault. It picks the diagnostics, runs them over SSH, cross-checks the output against Fortinet's own documentation and reports the cause and the next step. No menus, no “would you like me to”. It behaves like an engineer, not a chatbot.

Watches your estate

FortiGate firewalls, FortiSwitch and FortiAP, Cambium WiFi, WAN and SD-WAN health, VPN tunnels, PoE and port status, wireless clients. Scheduled config backups with a diff between any two, so “what changed?” takes seconds.

Reports on risk

Pulls FortiClient EMS vulnerability data across every endpoint and tells you what's exposed, where, and how old it is.

How It Knows

Nearly eight thousand pages of Fortinet, on tap.

Every FortiOS administration guide, CLI reference and troubleshooting manual we could get, indexed and searched live, every time it looks at a firewall. When it sees 8% packet loss on WAN1 it doesn't guess what that means; it reads what Fortinet says it means, then checks the interface counters to confirm.

7,995pages of FortiOS documentation
22diagnostic and estate tools
193whitelisted read-only diagnostic commands
Why It's Safe To Let In

Gated. Whitelisted. Audited.

  • By default it can only run commands from a whitelist of read-only diagnostics. Anything that could change configuration (config, execute reboot, execute factoryreset) is blocked in code, not by a prompt, and stays blocked unless you open that gate.
  • Credentials are stored encrypted in your platform and never shown to the model.
  • Diagnostic output is sent to a frontier AI model for analysis; the credentials never go with it.
  • Every investigation is logged: what was asked, what ran, what came back.
  • Your engineers stay in charge. It finds; they decide and fix.
Who It's For

Built by a Fortinet managed-service provider, for the people who get the 3am call.

Reasonwave Network Engineer was built inside Flexible WiFi, a UK managed WiFi and connectivity provider running FortiGate estates for offices, construction sites, hotels and care homes. It did the tedious half of the job for our own engineers first. Now it's part of the Reasonwave business brain for MSPs, IT teams and VARs who run Fortinet.

See it investigate a real fault.

Bring a firewall. We'll bring the engineer.

Call usBook a discovery call